In A Nutshell
Log a fault
📷
Scan a QR code
Please scan the QR code displayed at your location to log a fault. QR codes are posted at each building entrance and reception area.
Need help? Call
083 289 1106
Property Manager Access
Select your site
Choose the property where you are reporting a fault
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Step 1 of 5
Fault at
Site confirmed from QR code. Tap Next to continue.
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Step 2 of 5
What type of fault?
Select the category that best describes the issue
π Security
CCTV, access control, alarms, gates
π§ Maintenance
Plumbing, electrical, HVAC, general
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Step 3 of 5
Where is the fault?
Select or type the location β be as specific as possible
Building
Floor
Room / area
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Step 4 of 5
What is the fault?
Select all that apply β you can also type your own
Fault description
(required)
Please describe the fault
Additional notes
(optional)
Photos
(optional β max 2)
π·
Photo 1
β Remove photo
π·
Photo 2
β Remove photo
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Step 5 of 5
Your details
So the relevant team can follow up with you if needed
Your name *
Please enter your name
Cell number *
Please enter your number
Severity
Medium β needs attention soon
High β affecting operations
Critical β immediate attention required
Low β no immediate urgency
Email address
(optional)
Keep me updated
Receive an email when your fault is assigned and when it is resolved.
This fault will be logged in the In A Nutshell CMMS and the relevant manager will be notified immediately.
β Submit fault report
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β
Fault logged
FR-2026-0001
The relevant manager has been notified and will follow up. Keep this reference number for your records.
π Call John: 083 289 1106
Log another fault